Frequently Asked Questions

We accept all major credit and debit cards, plus interest-free instalments at checkout for larger orders.

Contact us as soon as possible after placing your order. We can usually amend or cancel an order before it has been dispatched.

Yes - every order ships complimentary and fully insured, worldwide. See our Shipping & Returns page for delivery timeframes.

Yes. Every piece is sent fully insured and requires a signature on delivery, so it's covered until it reaches you.

We offer 14-day returns on unworn pieces in their original packaging. Bespoke and made-to-order pieces are final sale. Full details are on our Shipping & Returns page.

Check our Size Guide for how to measure at home. If you're still unsure - especially if you're buying as a surprise - book a private viewing and we'll help you get it right.

Get in touch and we'll advise on resizing options for your specific piece.

Our ready-to-wear pieces are designed in the kundan and polki tradition - gold-toned alloy settings with quality faceted stones and pearl-effect beads, hand-set for the same statement look as fine jewellery. Exact material specifications are listed on each product page. Looking for genuine gold and diamonds? That's what our Bespoke service is for.

Store each piece separately in its pouch to prevent scratching, avoid contact with perfume, water and lotion, and gently wipe with a soft dry cloth after wear. Our optional Jewellery Care Kit includes everything you need.

Yes - from reimagining a family heirloom to designing a brand-new piece from scratch. Start a commission and our goldsmiths will bring your vision to life.

Yes - book a private viewing, in London or by video call, especially useful for bridal sets and bridal party styling.

Every order arrives boxed in our signature blush packaging. A gift box upgrade and handwritten styling card are available at checkout.